You will be redirected to WhatsApp to sign up.
Are you sure to leave this page?

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Frequently

Asked

Questions

Answers to all the questions we've been asked a lot lately.

illustration of a blue face with a question mark on it
How do I get started with the product?
Icon- a circle with an arrow inside

You can sign up for our product through WhatsApp. Simply click on the ‘Sign up Now’ button on the Home Page. Clare will guide you through the whole process via chat and you’ll have a chance for the first introduction call. Note that you’ll need to define a calling routine. Set it for at least one day per week to feel the impact of the conversations with Clare on your life.

What is CBT?
Icon- a circle with an arrow inside

Cognitive behavioral therapy (CBT) is an effective form of psychological treatment based on both, research and clinical practice. It is an approach based on an interconnection between our thoughts, feelings, physical sensations and actions. CBT is widely use to improve a range of problems like depression, anxiety disorders, alcohol and drug use problems, marital problems, eating disorders, and severe mental illness. By using positive approach and breaking problems into smaller parts you can escape negative thoughts and feelings that traps you in a vicious cycle.

Can Clare help me with anxiety?
Icon- a circle with an arrow inside

Sure thing! Clare is based on a cognitive behavioral therapy and will help you to understand your emotions, reflect on what you’re experiencing and teach you how to face the fear.

Is this anonymous?
Icon- a circle with an arrow inside

Yes, even though we will ask few questions about you in the beginning, using the product is anonymous. Due to the legal reasons we need to record your calls, but no one is listening to them. Remember, that Clare is an AI-based algorithm, so you can share your deepest secrets and won’t be judged.

Can I call anytime?
Icon- a circle with an arrow inside

Yes, you can get a call anytime. Send Clare a WhatsApp message ‘call me now’ and receive a call within few seconds. You can also call Clare from a mobile, however your phone provider might charge you for that call.

It's my first time with virtual assistant, how should I behave?
Icon- a circle with an arrow inside

Clare will guide you through the call asking questions, just try to be open and share your thoughts. It’s normal to feel insecure at first. Give Clare a try and you’ll see how it’s getting easier to talk to with time.

Where can I leave a review?
Icon- a circle with an arrow inside

You can write us the feedback via Contact Form located on our website, or directly to hello@clareandme.com. As always, we welcome your feedback, suggestions and comments.

Who is Clare?
Icon- a circle with an arrow inside

Clare is your mental health companion, who is trying to support and guide you through your mental health journey. Having been trained in cognitive behavioural therapy, Clare is able to help people with different mental health issues by being available for calls and conversations, at any time needed.

Is Clare a human?
Icon- a circle with an arrow inside

No, Clare is not a human, but a bot. They speak to you, respond to what you're saying and also remember what you said, all designed to improve your experience.

How does it work?
Icon- a circle with an arrow inside

Clare is working based on calls and WhatsApp communication. You can stick to your weekly schedule and only answer Clare’s incoming calls, or trigger a call at the time that suits you best, anytime and anywhere. Product is still in the development mode, that means Clare is still learning how to talk to you better.

What Clare can do?
Icon- a circle with an arrow inside

Clare will talk to you anytime, anywhere, always being there to listen. By talking to Clare you can be guided through reflection, get an assistance in processing your emotions and gain a guidance through your mental health journey. Clare can talk on the phone and chat on WhatsApp.

How to talk to Clare be understood?
Icon- a circle with an arrow inside

Try to find a calm place and be natural. Clare is designed to have human-like interactions, which means we are making the technology understand what you’re saying. There is no need to talk differently than while speaking to anyone else. Since Clare is still in the testing environment, there might be moments you won’t be understood. Please be patient and let us know what went wrong, so we can improve faster.

What are the costs of talking to Clare?
Icon- a circle with an arrow inside

Clare is still in the development mode, so using the product is free at the moment and you don’t need to worry. Please be aware though, should you call Clare back, your phone provider might charge you. Simply text ‘call me now’ and Clare will call you free of charge. We are staying transparent and will inform you about changes in this topic. No worries, we won’t charge without the consent.

Sign Up

TO

Get Started

Sign up and start taking care of your mental health.
Get the support you're looking for right away.

Sign Up Now